Frequently Asked Questions (FAQ)
Measuring & Sizing
How do I measure my windows for curtains?
Measure the width of your window and add 4–8 inches on each side for proper coverage. For length, measure from the rod to where you want the curtains to fall — floor, sill, or apron. We recommend measuring twice before ordering.
What size curtain rod do I need?
Your curtain rod should extend 4–6 inches beyond the window frame on each side. This allows the curtains to stack off the window when open, letting in maximum light.
Installation
Are your curtains easy to install?
Yes! Most of our curtains use standard rod-pocket, grommet, or tab-top headers that fit any standard curtain rod. No special tools are required.
What type of curtain rod works best?
We recommend a sturdy rod with a diameter of 1–1.5 inches for most of our curtains. Decorative rods work great with grommet-top styles.
Materials & Fabrics
What materials are your curtains made from?
Our curtains are crafted from high-quality fabrics including linen, cotton, polyester blends, and velvet. Each product page lists the specific material composition.
Are your curtains blackout or sheer?
We offer both! Check the product description for light-filtering level — options include sheer, semi-sheer, light-filtering, and blackout.
Care & Washing
How do I wash my curtains?
Most of our curtains are machine washable on a gentle cycle with cold water. Hang or lay flat to dry. Please refer to the care label on your specific curtains for detailed instructions.
Can I iron or steam my curtains?
Yes, most fabrics can be lightly steamed or ironed on a low setting. Avoid high heat on synthetic fabrics.
Shipping & Delivery
How long does shipping take?
Standard shipping typically takes 5–10 business days. Expedited options are available at checkout. You will receive a tracking number once your order ships.
Do you ship internationally?
Yes, we ship to many countries worldwide. Shipping times and costs vary by destination and will be calculated at checkout.
Returns & Exchanges
What is your return policy?
We accept returns within 30 days of delivery for unused items in their original packaging. Please contact us to initiate a return.
What if my order arrives damaged?
We're sorry to hear that! Please contact us within 7 days of delivery with photos of the damage, and we will arrange a replacement or refund promptly.
Custom Orders
Do you offer custom sizes?
Yes! We offer custom sizing for select styles. Please contact us with your measurements and we'll provide a quote.
Can I request custom colors or fabrics?
For bulk or wholesale orders, custom color and fabric options may be available. Please reach out to our team to discuss your needs.
Still Have Questions?
Can't find the answer you're looking for? Contact us and our team will be happy to help!